Cracked Rockstar

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  #1  
Old 10-26-2010 | 12:33 PM
sanndnsurf's Avatar
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Cracked Rockstar

Got to work yesterday and realized I had a flat tire, took the truck to the shop down the street and they showed me where my wheel was leaking air through a small crack behind one of the spokes, don't know what would have caused this $300 they are overnighting another one.
 
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Old 10-27-2010 | 01:12 AM
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Pretty sure KMC warrants structual damage to their wheels. I'd ask about it if you payed the 300 out of pocket.
 
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Old 10-27-2010 | 01:33 AM
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Ya I called the a-holes over at wheelpros and they told me since I wasn't the original owner of the wheels to go fly a kite...
 
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Old 10-27-2010 | 03:09 PM
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I have called them before also and they are not much help.
 
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Old 10-27-2010 | 03:14 PM
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That sucks... not the first incident I've heard of them cracking.
 
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Old 10-27-2010 | 04:07 PM
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Originally Posted by sanndnsurf
Ya I called the a-holes over at wheelpros and they told me since I wasn't the original owner of the wheels to go fly a kite...
Now that sucks.... I recently tried to get some help with my Rockstars since one has 2 stripped bolts that hold the center cap on. KMC said since someone had to do the damage they wouldn't cover it. Makes a little more sense than your scenario though. Wheel is busted regardless they should fix it imo.
 
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Old 10-27-2010 | 04:12 PM
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are any of your center caps cracking around the screw areas.
 
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Old 10-27-2010 | 04:28 PM
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I love the look of the KMC XD series wheels, but you guys confirm why I don't purchase them... I have heard the stories about products failing and terrible Customer Service all around... They have a great looking product, I think they should up the quality standards and improve the customer service.
 
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Old 10-27-2010 | 09:16 PM
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Originally Posted by FX4life
I love the look of the KMC XD series wheels, but you guys confirm why I don't purchase them... I have heard the stories about products failing and terrible Customer Service all around... They have a great looking product, I think they should up the quality standards and improve the customer service.
Totally agreed it's not like theyre hurtin for money
 
  #10  
Old 10-27-2010 | 09:17 PM
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Originally Posted by sanndnsurf
Totally agreed it's not like theyre hurtin for money
They might be hurting for money if they had to fix all their shoddy wheels!
 
  #11  
Old 10-27-2010 | 11:45 PM
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Personally, when I had my monsters I thought the finish could of been much better than what it was. Not saying it was poor quality but compared to my FUEL wheels, I think these ones have a much better powdercoat.
 



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