Cheap seat material.
#16
07-13-2009, 05:17 PM
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#17
07-13-2009, 05:22 PM
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#18
07-13-2009, 06:09 PM
As expected, Ford denied warranty claim on the seat cover. They said it was from abuse. Service manager tried to tell them it couldn't be caused from abuse; rather, there's something wrong with that patch of leather. End result is I'm to call Ford customer relation center to discuss. Service manager said Ford will call him back after I open a claim number through Ford to verify and he'll make another pitch on my behalf once again.
So Ford expects to build good customer relations this way? I'll only make one call to Ford once to get this situation addressed. But honestly, I don't believe Ford will do the right thing. Ford, if you are reading this post, this is the sure fire way to turn a frequent, new truck every 2 year customer like myself away, for good. What good is a warranty if you can't use it, let alone alienate the customer?
So Ford expects to build good customer relations this way? I'll only make one call to Ford once to get this situation addressed. But honestly, I don't believe Ford will do the right thing. Ford, if you are reading this post, this is the sure fire way to turn a frequent, new truck every 2 year customer like myself away, for good. What good is a warranty if you can't use it, let alone alienate the customer?
#19
07-13-2009, 07:35 PM
Guys, unless you have a KR, the Ford leather is plastic coated. It says so in the Ford manual that came with your car and there is more info here:
http://www.303products.com/tech/inde...Product_ID=565
Thats why I use 303 Aerospace protectant on my Lariat "leather".
Weird, but true.
From the manual:
LEATHER SEATS
(IF EQUIPPED, EXCEPT FOR THE KING RANCH SUPERCREW)
Your leather seating surfaces have a clear, protective coating over the
leather.
For King Ranch SuperCrew leather seats, refer to separate
section in this chapter.
• For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
• If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available cleaning product designed for automotive interiors.
• Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note: In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
Leather seats for the King Ranch SuperCrew only (if equipped)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Regular cleaning and conditioning will maintain the appearance of the
leather. Failure to care for the leather can result in drying out and fading
of the material.
Note: In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft
brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap. If the leather
cannot be completely cleaned using a mild soap and water solution, the
leather may be cleaned using a commercially available cleaning product
“Tanners Preserve Leather Cleaner” and a 3M “Type T” scrubbing pad.
2009 F-150 (f12)
Owners Guide, 2nd Printing
USA (fus)
Cleaning
352
• Clean spills as quickly as possible.
• Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather. For more specific cleaning
information, contact the King Ranch Saddle Shop at 1–800–282–KING
(5464).
• Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
• Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in the Conditioning section.
Conditioning
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site at www.krsaddleshop.com, or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
• Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
• Clean the surfaces using the steps outlined in the Cleaning section.
• Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
• Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
http://www.303products.com/tech/inde...Product_ID=565
Thats why I use 303 Aerospace protectant on my Lariat "leather".
Weird, but true.
From the manual:
LEATHER SEATS
(IF EQUIPPED, EXCEPT FOR THE KING RANCH SUPERCREW)
Your leather seating surfaces have a clear, protective coating over the
leather.
For King Ranch SuperCrew leather seats, refer to separate
section in this chapter.
• For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
• If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available cleaning product designed for automotive interiors.
• Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note: In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
Leather seats for the King Ranch SuperCrew only (if equipped)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Regular cleaning and conditioning will maintain the appearance of the
leather. Failure to care for the leather can result in drying out and fading
of the material.
Note: In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft
brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap. If the leather
cannot be completely cleaned using a mild soap and water solution, the
leather may be cleaned using a commercially available cleaning product
“Tanners Preserve Leather Cleaner” and a 3M “Type T” scrubbing pad.
2009 F-150 (f12)
Owners Guide, 2nd Printing
USA (fus)
Cleaning
352
• Clean spills as quickly as possible.
• Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather. For more specific cleaning
information, contact the King Ranch Saddle Shop at 1–800–282–KING
(5464).
• Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
• Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in the Conditioning section.
Conditioning
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site at www.krsaddleshop.com, or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
• Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
• Clean the surfaces using the steps outlined in the Cleaning section.
• Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
• Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
#20
07-13-2009, 07:52 PM
Damn - just wasted $9 on the Lexol conditioner....
But thanks for posting that info rado888 - I'm guilty of not reading my manual as I often suggest to others........
Well, at least I didn't apply any to my seats yet as it says the Lexol is made with premium tanning oils.
Good to know the the '303' is OK as I use that on everything else on my truck inside and out.
But thanks for posting that info rado888 - I'm guilty of not reading my manual as I often suggest to others........
Well, at least I didn't apply any to my seats yet as it says the Lexol is made with premium tanning oils.
Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
#22
07-13-2009, 09:49 PM
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#23
07-13-2009, 10:14 PM
No need to apologize - we both learned something with this and that is a good thing!
#24
07-13-2009, 11:49 PM
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