phone?
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Not sure how to check about privacy mode or hands free device. This is the first time we have tried the phone with sync or any truck/vehicle with sync.
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#9
Is there a setting or something that needs to be changed in the sync on the Ford? I have navigation, so has all sync settings through it. But, can't find anything about mic?
#10
Assuming Sync responds to other commands, it sounds like your Sync module is bad.
Before you take it to the dealer, try removing the Sync fuse for 3-5 minutes. If that doesn't work, then try a master reset.
If neither of these work, you'll have to take it to the dealer.
I don't know of any Sync settings that would mute the microphone, other than HOLD. This would show up on the Phone screen.
Now that I think of it, make sure your phone isn't somehow automatically putting the call on hold.
Before you take it to the dealer, try removing the Sync fuse for 3-5 minutes. If that doesn't work, then try a master reset.
If neither of these work, you'll have to take it to the dealer.
I don't know of any Sync settings that would mute the microphone, other than HOLD. This would show up on the Phone screen.
Now that I think of it, make sure your phone isn't somehow automatically putting the call on hold.
#11
I did uncheck "headset" under options and gonna see if that works.
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#13
bummer, I hate to have to take to dealer for this problem. Just got truck...
#14
You could try contacting the Sync support center.
http://www.syncmyride.com/Own/Module...ContactUs.aspx
or http://www.syncmyride.com/Own/Module...ntactInfo.aspx
http://www.syncmyride.com/Own/Module...ContactUs.aspx
or http://www.syncmyride.com/Own/Module...ntactInfo.aspx