I would rise **** if they put dents in my roof! The leak is easy to fix but them dent are another thing..

 

After some discussion the dealer is taking responsibility for this and will repair for free. This was my preferred dealer so I am glad they did the right thing. I go there for all my warranty service and never had an issue before this...

 

Good to hear, I just hope their bondo job is better then their silicon sealer job lol.

 

This is good to hear. Given how long you've had the truck and not notice, it would have probably been real easy for them to blow you off.

 

I would not let them put bondo on the roof to fix it! Just think of the things you can't see, I beat that work is great..

 

Hate to break it to you most dealerships that do body work, don't do it right or good for that matter. I willing to bet they will sand fill and blend the roof.

 

hmmmmm, did you atleast have good satellite reception?

 

Ooooops. I misread.

I'll bet someone tried to pry it off to fix it. That's sad on a nice new rig. Tell them to detract from the dents with a moon roof... at no charge.

 

Made sure they would not. Picked the truck up this morning. They popped/hammered the dents back touched up and buffed out any imperfections, looks pretty good i guess, better than the dents anyway. However, my antenna is still backwards and they just re-caulked around it.

Now I am even more pissed. Now that I know its backwards its probably the reason for the leak in the first place. Has someone there had the antenna leak TSB performed? I am pretty sure they are supposed to remove the antenna and put the caulk underneath...

Am I the only one with a reversed antenna?

 

My dealer installed a 3rd party gps harness without my consent... nothing like hacked up wiring on a 2011 f150 fx4

 

I have a 2010 and mine faces the same way as yours and hasn't been touched since i bought the truck. I cannot get over what they did to yours. They must of had a Friday afternoon kegger in the service dept before starting on that!

 

Does anyone know what the hole looks like for sure in the roof under the antenna? Isn't just one circle hole? I am just gonna flip it around myself and remove all the caulking and see if it leaks then.

...oh and its leaking again this morning!

 

Holy **** - I work for Ford and this is really embarassing beyond belief.

Here is the workshop instructions



I didn't wait until mine started to leak and applied some RTV underneath myself and took less than an hour.

 

Awesome! Thanks so much for this. This is extremely embarrassing for the dealership. See if I can get some free oil changes or something cause I am doing this myself now.

 

TSB
10-4-7


WATER LEAK AT SATELLITE ANTENNA

Publication Date: February 25, 2010

FORD:
2009-2010 F-150

ISSUE:

Some 2009-2010 F-150 vehicles built at Dearborn Truck Plant (DTP) on or before 1/12/2010, or at Kansas City Assembly Plant (KCAP) on or before 01/18/2010, and equipped with optional Satellite Radio, may exhibit water entry into the passenger compartment near the RH A-pillar assist handle.
ACTION:

Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE

Remove satellite radio antenna from the vehicle. Refer to Workshop Manual (WSM), Section 415-00.
Completely remove the mounting bolt and retention clip, then compress the plastic pre-position clip and apply upward force on mounting stud of antenna.
Clean both cab sheet metal and satellite antenna base surfaces with 50/50 mix of Isopropyl (rubbing) alcohol and water.
Place a 1/8" (3.2 mm) bead of Motorcraft® High Performance Engine RTV Silicone to the antenna base. (Figure 1)


Figure 1 - Article 10-4-7



Antenna must be installed within 4 minutes of the start of RTV application.
Install antenna base and reassemble interior components. Refer to WSM, Section 415-00.


PART NUMBER PART NAME
TA-357 Motorcraft® High Performance Engine RTV Silicone

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100407A 2009-2010 F-150: Apply Sealer To The Antenna Base, Includes Time To Remove And Install The Antenna (Do Not Use With Any Other Labor Operations) 0.5 Hr.
DEALER CODING
BASIC PART NO. CONDITION CODE
10E893 42