Long time lurker, can't really take it anymore and need to share. Some of the other forums I am on really push dodge so I don't get any sympathy over there.....

This truck is the biggest POS. Just dropped it off at the dealer again. Seems fitting that I literally picked it up today 2 years ago. I think I can account for at least 10 individual trips to the dealer not including maintenance. Disappointing. I use my truck for 2 things, driving as a commuter and towing my 4800# trailer. I think I've taken it 'off a road' (and I don't mean offroading) just literally off a gravel road once when I first got it. Been a pavement or gravel princess ever since. I've babied it since day 1 as well, not hard driving when cold, plug it in, full synthetic oil changes every 5000km.

Most recent that has pissed me off:

I do still have the low battery issue where Sync turns itself off even before I can get out of the truck when I park it. Not sure if it is weather related or what. Ran out of space on the paperwork to explain this one. I'll mention it when they call me in the AM.

So in the span of 8 months I've had the truck out of my possession for 20% of the time, it has had the engine removed, as well as the same part repaired twice (depending on what they find tomorrow).

So I've had a 1993 Ford Escort, 2007 F150, 2013 F150, 2003 Mustang Cobra and a 2012 Ford Focus. At my brother in laws farm we have a 2007 F250, had a 2002 F150, have a 2011 f150, 2007 Ford Fusion, and a 2008 Ford Mustang. My mother in law has a 2009 Ford Escape. My mom has a 1982 F250 and my Dad has a 2000 E250. Just saying that I was a fan is an understatement. I've only owned Toyota and Ford in my entire life. I've said it before and I'll say it again. I can see how someone grows to hate a brand.

Edit....

Apparently there is a TSB about the body control module about Sync going into battery save mode if the key is on accessory.

 

Have you tried another dealer? Or is it all same dealer? Just curious

 

Is it still loosing coolant?

8mpg isn't hateful while towing, especially if the trailer has a large wind profile

 

That's such a bummer because I've had no issues with my 13 Eco... Well, the Sync system sucks.. But, that's just my opinion, and it does work for what I need it to do..

I know if I had as many issues as you've had with your truck, I'd be pissed too..

I went to the dealer one time to get my one free oil change and they overfilled it and probably put in 5w20.. No proof of that of course, but I sucked out a qt of oil and changed it about a month later..

I wish you the best in whatever you decide to do.. Lots of other trucks out there and lots of other satisfied customers for every make and model...

Mitch

 

Sorry to hear about the problems with your truck. Guess I'm one of the lucky ones with mine.

 

Two different dealers, neither dealer has been terrible honestly. They're doing their best, it is mostly the Ford engineers and warranty department that have caused me so much grief.

Not loosing anymore coolant as far as I can tell. I am really worried about owning this thing out of warranty though.

thanks guys. Haha Much better response than my other forum.
"Thats what you get for buying a ford"
"Found on road dead"
"Buy a dodge"
"Buy a gm"
"Buy a Yota"




I have a Ford Canada case going again, at least get it documented the issues I am having.

 

It seems like your problems are mostly due to the dealership not doing the engine swap right the first time. That itself puzzles me, why would they pull the motor to check for a coolant leak? There's a ton of room under the hood on these trucks to find the leak and take appropriate steps.

 

Disagree there, both the shop foreman and I pushed for a swap. He didn't want to have a guy spend a week to rebuild my engine either and said he would rather swap it and know it was fixed right. Ford Canada said no, unless you can prove it needs it, rebuild it. That is part of the reason they even sent the engineer up. The foreman pushed back so hard.

As for the leak, they thought it was heads as under a leak down test the coolant was disappearing but upon inspection couldn't figure out where. I've always held the opinion that it was leaking into the turbos and that is why I am getting the noise now.

 

Did they run a compression check? If the coolant was getting into the turbos it would have to come through the exhaust manifolds. A blown head gasket or cracks in the water jacket work do this but would both fail a compression test. I don't think it would hurt the turbo since it would be steam at that point which should not hurt the compressor blades.

 

I just had this same issue on my 2013 with about 58,000 miles on it. I had the battery tested at a local auto parts store and it came back fine but the dealer said the battery had a bad cell in it. I had the dealer replace the battery for $153 and the problem is gone.

In my personal opinion (based on pretty decent experience with each brand), Ford, GM & Ram all have some annoying issues to deal with. I think Toyota has the best overall quality by a long shot but not the capability of the F150. My 2 year old F150 does stuff that my 11 year old Lexus GX would never think about doing...but I still love it.

 

Hi the_cosworth,

Were you provided with a case number? And is it only a documentation case? I may be able to do more. Please send me your VIN, odometer reading, full name, phone number, and servicing dealer info, I'll see what resources area available to help!

Thanks,

Mathieu

 

Hi Mathieu, I've PM'd you guys thank you.

FYI my dealer is on my side as well and also asked for my case number, so here is to hoping.

 

Well, I sold the truck today. Can't deal with it anymore.

 

Hate to hear that, cosworth. Best of luck in whatever you're in now. It sounds like this past experience was less than great.

As is true with anything that is mass produced, a lemon can occur. Disappointing but, the unfortunate truth....

 

Thanks, and yes it definitely was a Friday afternoon truck. I would say more disappointing was the support (or lack there of), it is too bad that I got in touch with Mathieu so late in the game, no disrespect to the Ford Canada reps who lurk the forums here.

For now I am driving my 18 year old cousin's 2004 Cavalier while she is in Australia while I figure out what to do. Haha