There I was, sitting on the floor of my local auto store, getting flustered at all the different products, trying to decide on what to buy. I spent a few hours searching F150online, and I had come to realize the NuFinish I just purchased a month ago wasn't giving me the results I wanted. After reading a lot from RollingRock (thanks for all your posts) and others, I decided I needed a system, and narrowed it down to 2 vendors.

But how to decide? I looked at a can of Megs wax, but they alaone had like 10 different ones to choose from. Then I notice a customer service phone number listed on the label. I'm thinking "Yeah Right" but I dial it anyway. Two rings later, I'm talking to a knowledgeable gentleman about what my truck needed. He asked me what color it was - silver - and said I didn't need the polish. What? I don't need to buy one of your products? I was hooked right there. He was very patient as I went through all the different products displayed before me, asking a million questions.

So a few hours (ok, a lot of hours) later I am finally done, and I'm pleased with the results. The clay bar was the most time consuming, but also the most rewarding. Even though I washed, used the Paint Cleaner and 2 different scratch removers, I was so amazed at all the "stuff" the little white bar pulled from the finish.

Thanks again to all those that have taken the time to post a lot of valuable information.

 

It's nice to here about tech calls that go good these days, I've also learned a lot from reading posts here about waxs and polishing and claybars etc. etc. Meguirers also has a good website you can look out and fill the form about such things and they will send you info. absolutley good people here and good info that makes a differance.

 

I have also found MOL and Megs on the phone to be really helpful. Personally (from someone with a silver truck), I prefer to have polish on there, but I am curious to know the steps you took, and we all want pics...

 

I too had a good experience. I called on a Saturday afternoon with some question, can't remember what it was now, but got a message saying they were all busy and leave a number and they'll call back. I hesitated, thinking "Yeah, sure, sometime Monday afternoon!", but I left my number anyway. So, in about 10 minutes, my phone rang and it was a knowledgeable, polite, helpful representative who patiently answered my initial question and several more that came up during our conversation. Was I impressed? Oh, Yeah!!!

Hey, McGuires...

Flagship

 

I'll have to give that polish a try next spring to see if I can tell a difference. Even though I already had 2 jugs of different brand washes, I figured I should give the Megs Gold Wash a try, and it really does work better. The next step was the Paint Cleaner. For tougher scratches in the clearcoat, I used the Scratch-X by hand. I still have a couple odd areas, but I think those can be taken care of with a machine later. Then the clay bar using the quick detailer as the lubricant. Then topped it off with the NXT wax. Again, very happy with the results. During the process, I had to call their customer service again, and again had a great experience. I had never used the clay before. I started on the hood one night at midnight and finished 2 hours later. Next morning I called cs to get advice, and the rest of the truck only took 45 minutes... I got a laugh out of that one. Here's a shot of the driver side - the rear door had a bunch of scratches from my dog...

 

Thats cool they helped you out like they did, most companies dont give a crap..Im lovin the truck

 

I have seen what that clay bar does...its amazing. my buddy has a black truck and it an 03 so it had some scratches and swirl marks. He did half the hood with it and told me to come out and look...simply amazing!

 

A clay bar does *nothing* for swirls or scratches. It does, however, remove surficial 'stuck on' 'stuff' that isn't removed with simple washing.

 

I have to agree with you. I gave them a call about 3 weeks ago and I have to say that I was also impressed with their customer service.