my edge was working fine before i disconnected the pos and neg battery terminals for around 15mins to check the water in the battery and after reconnecting when i turned the key over the edge wass just all green and nothing on the display and wont turn on and off only way to make it turn on and off is pull it out of the plug so wtf is wrong with it

 

can i get some help plz i am worreid i screwed it up

 

Try this, King Ranch: Disconnect the Edge's cable from the OBDII port. Next, turn the ignition key to ON, but not to START. Then, plug the Edge's cable back in to the OBDII port.

If things work the way they do for me, you should get the Splash screen, followed by a screen showing your Hex code. If you push the "Enter" button, you should be back in business. Everything should work normally from now on.

According to the manual, when the Edge is disconnected from power (your removal of the battery), it has to be reinitialized this way.

Let us know if this works!

- Jack

 

nope its still doing the same i turned the key ovver with the edge unplugged and then i turned the key over plugged it in and its still just green and thats it

 

still not working anyway to fix it

 

any help

 

upppp

 

You are probably doing this right, but just to make sure, J&J is saying:
1. Unplug the cable with key in position 1
2. Turn key to position 3 (where the dash lights up)
3. Plug in cable
4. After splash screen and hex code come up, press enter

Position 1 = Off
Position 2 = ACC, when the radio turns on
Position 3 = On, when the dash lights up, also where the keys goes after starting the truck
Position 4 = Start, where you hold it to start the truck's engine

EDIT:
Just a question, the truck runs with the Edge disconnected, right? Are you going to call Edge tomorrow?

 

i did that the cable was unplugged i turned the key over where the radio comes on and the fuel guage and all the dash lights and then plugged it in and it went all green and then i started the truck and it stays green

 

Hmm, at least the truck runs. I guess you'll have to call CS tomorrow.

 

yep this isnt the first time its happend to me and its pissing me off

 

Yup - Sounds like there's a real problem either with your unit or with the cable. Bill Cohron at PHP was able to figure out that another member (with a Gryphon) had fried his cable somehow and so PHP replaced it. Hopefully, Edge will be as responsive to your problem.

Sorry my suggestion didn't help.

- Jack

 

yea i didnt have time today to call hopefully tommorow i can call them

but yea any way to program it back to stock so i dont ahve to worry bout anything

 

If you can't get anything but a "green" screen, I don't see how you can program it back to stock. I haven't looked at the Edge FAQs for a long time - I don't suppose there's anything there that's helpful, is there?

- Jack

 

That's very odd. Give us a call and I'll see what I can do to get you back up and running.