Asking for refund now. It has been since early April
#17
The canned tunes don't get anywhere near the performance of the custom tunes from a good tuner. Mike is an excellent tuner but he seems to continually take on more work then he can handle. This is going to catch up with him and bite him on the behind. It has already in some cases. Anyone that knows him and has been to his shop and sees what he does daily can attest to the fact that he is the best on these trucks but he bites off more than he can chew sometimes. He is very thorough, some would say ****. This can slow him down.
VMP is quicker so if waiting is killing you there are a few other choices.
VMP is quicker so if waiting is killing you there are a few other choices.
#20
Even though I have been waiting a long time I do not regret going with Troyer.Did anyone think the reason Mike is so swamped is that he has a great product people are willing to wait for. Also if someone else can get your tunes out in a week, I dont think I would feel comfortable knowing they may not have customized to my truck, not just another file that might be similar to mine.
#21
Even though I have been waiting a long time I do not regret going with Troyer.Did anyone think the reason Mike is so swamped is that he has a great product people are willing to wait for. Also if someone else can get your tunes out in a week, I dont think I would feel comfortable knowing they may not have customized to my truck, not just another file that might be similar to mine.
#22
#23
#24
you would think that with all of the business these companies do on tuning these trucks that they would have the files saved in a computer for different setups and just be able to attach them to an email and send them right out in no time. waiting since march and April is just ridiculous especially if you have already paid for them. i wouldn't have waited for more than a week after purchase before calling and complaining about it then demanding a refund. thats just stupid to have to wait 2 or 3 months. kinda like buying anything else when you pay for it you want to receive it in a decent amount of time.
but jmo and .02.
but jmo and .02.
When speaking to new customers, I do give them an estimated time for custom tunes; I also tell them that if the wait is too long, they might be happier with VMP. As far as I know, nobody has taken our suggestion, but I do let them know that we've only heard good things about Justin's tuning and that it's an option for them. Our customers have been willing to wait for Bill's tunes, but I can certainly understand if the wait is too long for some.
#25
#26
#29
That's crazy man. I guess everybody waiting for tunes should send an email demanding a refund!
Seriously it's good that you finally got the tunes. Now the question is this.... how well do they work? If I had my way I would compare all three (VMP, PHP, & Troyer) tunes on my truck to see which one worked the best.
Seriously it's good that you finally got the tunes. Now the question is this.... how well do they work? If I had my way I would compare all three (VMP, PHP, & Troyer) tunes on my truck to see which one worked the best.
#30
That's crazy man. I guess everybody waiting for tunes should send an email demanding a refund!
Seriously it's good that you finally got the tunes. Now the question is this.... how well do they work? If I had my way I would compare all three (VMP, PHP, & Troyer) tunes on my truck to see which one worked the best.
Seriously it's good that you finally got the tunes. Now the question is this.... how well do they work? If I had my way I would compare all three (VMP, PHP, & Troyer) tunes on my truck to see which one worked the best.
As far as the OP goes, he is more likely to come back and apologize to Troyer and say they were worth the wait. I am on a winning streak, anyone want to bet this time?
J/k