Major CS/CTS Update
#61
10-18-2010 | 03:36 PM
Senior Member
Joined: Aug 2009
Posts: 366
Likes: 0
Received 0 Likes
on
0 Posts
From: Calgary, Canada
I'm not disagreeing with you at all sir.
http://www.readydeskhosted.com/phptu...r/rdlogin.aspx
The disagreeing comes into play, that it becomes a he said she said fest. With people complaining on a public forum and their critiques on how to run a business.
http://www.readydeskhosted.com/phptu...r/rdlogin.aspx
The disagreeing comes into play, that it becomes a he said she said fest. With people complaining on a public forum and their critiques on how to run a business.
All good
#62
10-18-2010 | 07:20 PM
Senior Member
Joined: Aug 2009
Posts: 366
Likes: 0
Received 0 Likes
on
0 Posts
From: Calgary, Canada
Just wanted to throw this thread up here so people dont think I am a troll.
http://forum.gopowerhungry.com/gryph...html#post40247
http://forum.gopowerhungry.com/gryph...html#post40247
#63
10-18-2010 | 07:38 PM
Former Sponsor
Joined: Mar 2008
Posts: 1,074
Likes: 0
Received 0 Likes
on
0 Posts
From: Beautiful Winder, GA
In my experience, planning to do or take on more work than you can handle is not a good business plan. Even if your product quality does not suffer, your clients will be less than happy with the results because of poor service.
Great, they are having a dyno day - I hope they make a lot of money devoting to time another project, while they are not completing the work I have already paid for upfront (many months ago).
Great, they are having a dyno day - I hope they make a lot of money devoting to time another project, while they are not completing the work I have already paid for upfront (many months ago).
Unlike every other company we've ever come across, we're not charging a dime for dyno runs. In addition, we're providing breakfast and lunch. We believe that it's a way to give back to our customers. There really are some people out there who aren't in it for the money.
Regarding your order, I can only apologize that it's taken longer than we originally expected. Please e-mail me at corey@phptune.com with your name in the subject line, and I can check up on it.
We've been in this business as Power Hungry Performance for three years. I doubt it's a shock to anyone on the forums that the wait for Bill's tuning is longer than with some other companies. In fact, we put it out there for the public: http://forum.gopowerhungry.com/open-...-all-customers. So far, it's had almost 4,600 hits, so I'm confident that it's being read. We're very upfront about how we run our business so that there are no surprises.
As for lack of communication, I can only say that we are doing our best, and I wish there were more hours in each day. We're still the only company I'm aware of, however, that will get out of bed to call a customer at 11:30PM and recover a disabled vehicle.
Last edited by Groovy Chick; 10-18-2010 at 07:44 PM.
#64
10-18-2010 | 09:37 PM
Technical Article Contributor
Joined: Apr 2009
Posts: 10,697
Likes: 0
Received 14 Likes
on
14 Posts
From: In the fast lane from LA to Tokyo...
Just wanted to throw this thread up here so people dont think I am a troll.
http://forum.gopowerhungry.com/gryph...html#post40247
http://forum.gopowerhungry.com/gryph...html#post40247
#65
10-18-2010 | 10:50 PM
Former Sponsor
Joined: Mar 2008
Posts: 1,074
Likes: 0
Received 0 Likes
on
0 Posts
From: Beautiful Winder, GA
Actually, 88racing, the last post in the thread was rude; therefore, it was deleted. I don't do it as a habit -- we've always said that anyone can say whatever they'd like (good or bad) as long as it's respectful.
#67
10-25-2010 | 12:57 PM
Senior Member
Joined: Aug 2009
Posts: 366
Likes: 0
Received 0 Likes
on
0 Posts
From: Calgary, Canada
Uhhh my post wishing you good health and saying that I didnt want my tunes anymore was rude and my post was removed because of it?
