I have tried for the past few weeks calling and emailing them 0.o seems like they have dissapeared

Anybody have a way of contacting them or has talked to them recently??

I need my tunes rewrote and I'm questioning where they are

-Chris

 

www.gopowerhungry.com

678-890-1110

 

Called that at least 15 times and tried every extension even the emergency one

No answer at all

 

I received a very short email from them in response to an issue I am having shoving me off to Edge, so they are there.

 

They have been in the process of moving so I'm guessing really busy. And I read Corey and Bill are both out of the office today so they won't be answering phones..

 

I heard they are getting a divorce...

 

I read that too but I think they got back together. They have a Facebook page.

 

Call during their phone hours.

 

I follow their facebook page and there have been a couple updates recently.


"IMPORTANT: Due to an unexpected event, Bill will not be in the office this week.
Therefore, we will NOT be answering phones so that Jay and I can concentrate on shipping orders.
Please understand that this is beyond out control, and we will try to get as much done as possible this week while we are short-staffed."

"Hate to say it, but I woke up with a screaming headache -- totally left-sided, but not migraine-y. I'm sure it's the hemicrania continua, which I've been dealing with for almost four years. I have a prescription for stadol that I'm going to try and get to Walmart's pharmacy to get filled, but the problem is that I don't feel safe driving. <sigh> Going to see if my neighbor across the street is home, I think.
Unfortunately, that means that Jay is holding down the fort by himself today, and yesterday, I entered 32 orders and put a bunch in his inbox to expedite today.
So, I'm asking everyone not only to be patient with us this week but to take just a second and offer up some prayers for the three of us.
I guess it was bound to happen eventually while we're short-staffed, but I feel terrible for leaving Jay by himself.
Thank you all for your continued support and friendship! You are such blessings to us!"

"Not sure if the headache is much better, but the stadol is making me not care.
I wanted to make a quick announcement and share with everyone that I processed our 8,000th customer on Tuesday! We want you to know that we appreciate each and every one of you. We wouldn't exist if it weren't for you, and we never forget that! Many thanks!"


The first one was from yesterday and the other two were from today. I copied them right off of their facebook page.

My tunes were supposed to be done by this friday but it looks like they won't be done for another week or two due to Bill's absence..

 

Thanks mackt!

They sure sound busy ... maybe time to hire some new people, seems the lengthy process has been around for a while.

Loved the tune they did a great job just forgot to add something to it that made my CEL on and throw codes so Jay told me to email him but I have not gotten a response in over 3 weeks now and this problem started over a month ago

 

From their website regarding email:

In your case, with the phones not being answered, I'd contact them on Facebook.

 

Unfortunately PHP is perpetually short staffed even when Bill is there. They are the only company I know of that will just stop answering phone calls. They are by far the hardest company to get a hold of that I have ever dealt with. They have returned a couple of emails I sent regarding cable issues I am having. Just keep trying Pockets.