Air Force 1 Customer Support
#1
Air Force 1 Customer Support
I called Air Force 1 already 3 times to ask for specifics on horsepower increase and to get pictures of their product on an F250 without a return call. While Troyer Performance thinks that they have the best product, they lack in customer support and marketing capabilities. Have you seen their website. Its a joke.
Click on this link for a laugh. This their technology link.
http://www.airforceoneperformance.com/bin/tech.php
Click on this link for a laugh. This their technology link.
http://www.airforceoneperformance.com/bin/tech.php
#2
I bought the K&N fipk. Their website claims like 15 hp which seems realistic. I paid $200 brand new on ebay.
http://www.knfilters.com/search/prod...x?Prod=63-2556
http://www.knfilters.com/search/prod...x?Prod=63-2556
#3
#4
Originally Posted by Reddslate
Magnaflow. Guess that when some of these outfits start to do well they think they can get away with a decreased level of customer service. Best to stick with the dealers that are willing to listen to you.
Last edited by phurley; 11-21-2006 at 09:05 PM.
#5
To all three of you: I don't give a rats *** how big or small the company is. With the many differences these trucks have, there is no way of knowing what HP increase your truck will see w/o putting it on a dyno. An average, maybe. That's why most give a range such as 5-15, or use the disclaimer: up to 20 HP increase.
If you want to know what your truck will look like with an AF1 installed, take a pic of yours, and a pic of the AF1 and photoshop it.
I agree that in some cases the bigger a company is, the worse they treat customers that have a problem, but that's big business these days. If 250 people buy a product and have no problems, while just one does, sometimes the "one" gets shooed away so they can concentrate on the masses. Sometimes not. It all depends on the owner in most cases. Fair? No. Reality? Yep.
SL
If you want to know what your truck will look like with an AF1 installed, take a pic of yours, and a pic of the AF1 and photoshop it.
I agree that in some cases the bigger a company is, the worse they treat customers that have a problem, but that's big business these days. If 250 people buy a product and have no problems, while just one does, sometimes the "one" gets shooed away so they can concentrate on the masses. Sometimes not. It all depends on the owner in most cases. Fair? No. Reality? Yep.
SL
#7
Originally Posted by cliff2026
It will look something like this. No need harassing the company for something you could find out here
As for harassing, I was asking questions before I laid down 250 bucks and I was asking for a simple picture of it installed on an F250, which a company should have considering they had to have put one of these on one to design the fit and I was looking for some basic performance information. I mean why spend 250 bucks if you aren't getting anything for it except an aircraft grade steel look under the hood. I called and they kept telling me to call back and ask for Craig. I mean if everytime my customers called my company and were told to call back, how long do you think they would be customers. That is a rhetorical question.
I bought the damn thing anyway because Mike and Anita swear by them but I will get my support from Troyer because they are stellar folks.
Last edited by phurley; 11-21-2006 at 11:57 PM.
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