Warning To Ford Dealers About " Chips/Hi Po Parts "
#16
I don't see this as a problem...
In fact, I see it as a positive defense against "arbitrary voiding of warranty" - the typical uneducated response of a service employee not familiar with the law. The memo is very clear that the modifications must have "CAUSED" the failure for their to be a warranty denial.
So, in other words, when you take your truck in for cruise control service, they can't deny you coverage for the N2O system... OTOH, if you come in for service needing new rods, and have a chip connected - Ford is well within their rights to terminate your powertrain warranty as pertains to the failures in the powertrain - NOT the remaining bumper to bumper warranty as pertains to other unaffected parts of the vehicle...
Where's the problem here?
So, in other words, when you take your truck in for cruise control service, they can't deny you coverage for the N2O system... OTOH, if you come in for service needing new rods, and have a chip connected - Ford is well within their rights to terminate your powertrain warranty as pertains to the failures in the powertrain - NOT the remaining bumper to bumper warranty as pertains to other unaffected parts of the vehicle...
Where's the problem here?
#17
Re: I don't see this as a problem...
Originally posted by Smurfslayer
..., they can't deny you coverage for the N2O system... OTOH, if you come in for service needing new rods, and have a chip connected - Ford is well within their rights to terminate your powertrain warranty as pertains to the failures in the powertrain - NOT the remaining bumper to bumper warranty as pertains to other unaffected parts of the vehicle...
..., they can't deny you coverage for the N2O system... OTOH, if you come in for service needing new rods, and have a chip connected - Ford is well within their rights to terminate your powertrain warranty as pertains to the failures in the powertrain - NOT the remaining bumper to bumper warranty as pertains to other unaffected parts of the vehicle...
What if you just a nitrous system installed and where on your way to the track to give it the trial run, but the engine blew before you ever ran it through ?
#18
Originally posted by Cobrakid
[BI realize their entire fleet has to meet gasoline mileage
standards, but if the put say 3.73s in the 96-01 Cobras
those cars would have ran 13.0s-13.4s from the factory in
a good driver's hands...instead of 13.5-13.9s. ..and it would
be one less needed mod people would have to worry about
and spend $250-$400 on.[/B]
[BI realize their entire fleet has to meet gasoline mileage
standards, but if the put say 3.73s in the 96-01 Cobras
those cars would have ran 13.0s-13.4s from the factory in
a good driver's hands...instead of 13.5-13.9s. ..and it would
be one less needed mod people would have to worry about
and spend $250-$400 on.[/B]
<-------Ex cobra owner
Originally posted by captainoblivious
Just to play devil's advocate
What if you just a nitrous system installed and where on your way to the track to give it the trial run, but the engine blew before you ever ran it through ?
Just to play devil's advocate
What if you just a nitrous system installed and where on your way to the track to give it the trial run, but the engine blew before you ever ran it through ?
#19
I don't blame them one bit for thier position!
It's just the unfair shortcutting that some dealers do that gets me worked up. (*assuming* a customer is guilty of mistreatment w/o checking into it)
But in reality how can Ford possibly be expected to be held responsible for mods that effect the workings of a particular car/truck? These things are out of their control. To be "fair" to both them and the customer they cannot.
Just my 2 cents,
(And I hope this one does'nt get shut down like yesterdays)
It's just the unfair shortcutting that some dealers do that gets me worked up. (*assuming* a customer is guilty of mistreatment w/o checking into it)
But in reality how can Ford possibly be expected to be held responsible for mods that effect the workings of a particular car/truck? These things are out of their control. To be "fair" to both them and the customer they cannot.
Just my 2 cents,
(And I hope this one does'nt get shut down like yesterdays)
#20
Originally posted by captainoblivious
But the vehicles are already bought NOW, and will show up on P&L reports now. Screw the future, it's about the profits now.
But the vehicles are already bought NOW, and will show up on P&L reports now. Screw the future, it's about the profits now.
The main problem I see with corporate documents like this is that it puts the dealers in the position of AUTOMATICALLY blaming an aftermarket part instead of investigating the cause. That alone will scare enough people into just paying for the repair instead of fighting to get the true cause solved.
#22
#23
Before buying my 03' Lightning I did a considerable amount of research on what I could actually do to her when I bought her............
Funny thing, Truckin Mag, Oct 2002 a paid for article (extensive) from "FORD" all about the benefits of upgrading to a KB twin screw over the stock Eaton.
Of course the dealership said I could add an air filter, LOL. Legally the Ford Motor Company has to prove that the addition or enhancement caused a failure to original equipment.
Hey, they're a corportation................. what do you expect?
Funny thing, Truckin Mag, Oct 2002 a paid for article (extensive) from "FORD" all about the benefits of upgrading to a KB twin screw over the stock Eaton.
Of course the dealership said I could add an air filter, LOL. Legally the Ford Motor Company has to prove that the addition or enhancement caused a failure to original equipment.
Hey, they're a corportation................. what do you expect?
#24
I almost started with "What a bunch of BS..." but I decided against it.
What gets to me is this:
Some of us bought the extended (7/100K) warantee, but now face the fact that Ford could deny it because we put an air filter in other than the one that came from the factory. What about tires? "We're sorry sir, we are going to have to deny your warantee claim because the tires you have installed provide too much traction and that's what lead to your spark plug blowing out". Or if you get in an accident and your exhaust needs to be replaced, then a year later you go in and they deny a claim because it's an "aftermarket" system.
I do understand where they are coming from, but come on man this opens up the doors for so many denials that we just don't stand a chance.
I know Ford reads these posts so maybe they will lighten up a little (I doubt it ). Or maybe they will reply here to tell my how to sell my extended warantee back to them.
What gets to me is this:
Some of us bought the extended (7/100K) warantee, but now face the fact that Ford could deny it because we put an air filter in other than the one that came from the factory. What about tires? "We're sorry sir, we are going to have to deny your warantee claim because the tires you have installed provide too much traction and that's what lead to your spark plug blowing out". Or if you get in an accident and your exhaust needs to be replaced, then a year later you go in and they deny a claim because it's an "aftermarket" system.
I do understand where they are coming from, but come on man this opens up the doors for so many denials that we just don't stand a chance.
I know Ford reads these posts so maybe they will lighten up a little (I doubt it ). Or maybe they will reply here to tell my how to sell my extended warantee back to them.
Last edited by whitestx; 06-18-2003 at 08:40 PM.
#26
1. Sorry, but I'm still pissed that they didn't really get serious with the Cobra until after the Camaro/Trans Ams were discontinued anyway.
It was always fun to hope a SS wouldn't pull up beside you.......maybe a regular Z28, OK.
I know, I know, it was supposed to be a balanced. all-around, drivers car---not just about straight line speed.
2. From the Ford letter: These "body-builders" that would be installing parts, are they talking about the big dudes at the gym?
It was always fun to hope a SS wouldn't pull up beside you.......maybe a regular Z28, OK.
I know, I know, it was supposed to be a balanced. all-around, drivers car---not just about straight line speed.
2. From the Ford letter: These "body-builders" that would be installing parts, are they talking about the big dudes at the gym?
#27
#28
Are you people nuts are are you just looking for a fight with Ford?
That document is well-reasoned, fair, and legally accurate.
The policy plainly is that an aftermarket part must have CAUSED the failure before a claim will be denied. That is all the law requires of Ford. That is all the warranty contract requires of Ford. And that is all that fairness requires of Ford.
There really is no debate here.
I am seriously beginning to question the reasoning ability of people on this board. Maybe Spike Engineering was right.
That document is well-reasoned, fair, and legally accurate.
The policy plainly is that an aftermarket part must have CAUSED the failure before a claim will be denied. That is all the law requires of Ford. That is all the warranty contract requires of Ford. And that is all that fairness requires of Ford.
There really is no debate here.
I am seriously beginning to question the reasoning ability of people on this board. Maybe Spike Engineering was right.
#29
Tim Skelton,
you are right that that document is fair and legal. But from stories i have heard, ford doesnt follow that policy. Right now i have an exhaust and and intake. if i get my warranty voided for that, that is a sin. If they follow thier policy, i should not be voided. well see how it goes. I am scared to go to the dealership just with an exhaust an intake and that just sucks. The guy that works there said they would void me for that. Ah well. Ford Sucks!
Vinny
you are right that that document is fair and legal. But from stories i have heard, ford doesnt follow that policy. Right now i have an exhaust and and intake. if i get my warranty voided for that, that is a sin. If they follow thier policy, i should not be voided. well see how it goes. I am scared to go to the dealership just with an exhaust an intake and that just sucks. The guy that works there said they would void me for that. Ah well. Ford Sucks!
Vinny