I Need Cheap Reburn For Superchip
#17
Blown93 is right ... I burn chips (not for our trucks) and changing the codes and re-burning the chip takes a whole 5-10 min tops. Granted I dont know the codes for the Superchips but Im sure its not as complex as what we use at my office. Hell, we dont even charge for our re-burns. It all comes back to keeping the customer happy. Anyone know what kind of chip is in the superchip case? I have a multi size burner but no program for our trucks to burn it with. Just a thought
#21
Regardless if the reburn is free or $500, certain tuner should actually *reads* what was requested on the order form beside the credit card number. I'm not going to turn this into a tuner bashing thread so no names will be given publicly or privately. Hopefully the tuner involved actually reads this and keep it from happening again.
Ordered a flip chip earlier this year with street/tow programs and specifically asked for NO change to shifting because I already have a shift kit and happy with it just the way it is. Sure enough, both side of the program gives hard, neck-snapping shifts under all throttle positions. Send it back with a note asking the shifting to be removed from both programs. 3 weeks later, the chip came back with only one side modifed.
Myself and others have asked for a "chip card" to be included with each chip so that the tuner can double check their work, and the buyer can at least have some assurance they are getting what they asked for. I know how important it is to protect each tuner's "secret recipes", but a card with something like the following will more than satisfy everyone involved in the loop:
Program Type: Street|Race|Tow, etc.
Fuel Required: 87|90|92|Race, etc.
Timing Advanced: Yes|No
Fuel Table Modified: Yes|No
Tran. Line Pressure Modified: Yes|No
Shift Duraction Modified: Yes|No
Torque Reduction: On|Off
No, I'm not whining because I have to send the chip back for a reburn. But if the tuner can't even following a simple request for not messing with the transmission the first (and the second) time, am I supposed to *trust* them that everything else is correct?
Ordered a flip chip earlier this year with street/tow programs and specifically asked for NO change to shifting because I already have a shift kit and happy with it just the way it is. Sure enough, both side of the program gives hard, neck-snapping shifts under all throttle positions. Send it back with a note asking the shifting to be removed from both programs. 3 weeks later, the chip came back with only one side modifed.
Myself and others have asked for a "chip card" to be included with each chip so that the tuner can double check their work, and the buyer can at least have some assurance they are getting what they asked for. I know how important it is to protect each tuner's "secret recipes", but a card with something like the following will more than satisfy everyone involved in the loop:
Program Type: Street|Race|Tow, etc.
Fuel Required: 87|90|92|Race, etc.
Timing Advanced: Yes|No
Fuel Table Modified: Yes|No
Tran. Line Pressure Modified: Yes|No
Shift Duraction Modified: Yes|No
Torque Reduction: On|Off
No, I'm not whining because I have to send the chip back for a reburn. But if the tuner can't even following a simple request for not messing with the transmission the first (and the second) time, am I supposed to *trust* them that everything else is correct?
#22
#23
StruckBy, your post a good and valid one. I hope that tuner was not me, because I'd like to think I'm not that incompitent. I am not at all opposed to supplying a "spec card" of sorts, as a matter of fact, I've been working on one for a while now in MS Word.
The problem with a spec card, at least for me, is not that I don't want to divulge info really. Anyone who's ever called me and asked specifics about their PSP chip knows that I am more than forward with what on it, after all, it's your truck and you have a right to know. My reluctance to supply that kind of info is from the fact that not everyone has the same views on what's good and what's not when it comes to programming. I can send out info for a chip, and when the customer gets it, he might think I don't know what I'm doing, because he talked to an different tuner who said negative things about certain program settings or changes. Or worse yet, he could show the spec info to a buddy, who is pro-someothertuner, and the buddy starts spreading around that my chip sucks because it's programmed like this or that, even though he doesn't even know what that means.
Basically it comes down to exactly what you said. You need to trust your tuner. And in my opinion, if you have any doubts about whos making your chip, if you have to second guess whats on it, if you are not sure if you want to put it in your truck because your buddy with the same chip and same mods blew his up, then it's time to find another tuner that WILL make you 100% confident.
Edit: I also wanted to mention that everyone of my chips comes with directions that have on the back exactly what type of programs are on it, in which spots, and if any require different octane, that's noted too. Been doing that since day one.
The problem with a spec card, at least for me, is not that I don't want to divulge info really. Anyone who's ever called me and asked specifics about their PSP chip knows that I am more than forward with what on it, after all, it's your truck and you have a right to know. My reluctance to supply that kind of info is from the fact that not everyone has the same views on what's good and what's not when it comes to programming. I can send out info for a chip, and when the customer gets it, he might think I don't know what I'm doing, because he talked to an different tuner who said negative things about certain program settings or changes. Or worse yet, he could show the spec info to a buddy, who is pro-someothertuner, and the buddy starts spreading around that my chip sucks because it's programmed like this or that, even though he doesn't even know what that means.
Basically it comes down to exactly what you said. You need to trust your tuner. And in my opinion, if you have any doubts about whos making your chip, if you have to second guess whats on it, if you are not sure if you want to put it in your truck because your buddy with the same chip and same mods blew his up, then it's time to find another tuner that WILL make you 100% confident.
Edit: I also wanted to mention that everyone of my chips comes with directions that have on the back exactly what type of programs are on it, in which spots, and if any require different octane, that's noted too. Been doing that since day one.
Last edited by LightningTuner; 11-26-2002 at 12:31 PM.
#24
Originally posted by LightningTuner
Basically it comes down to exactly what you said. You need to trust your tuner.
Basically it comes down to exactly what you said. You need to trust your tuner.
There are alot of common things is Tuner X,Y,Z's chips. But there are alot of "Tweaks" as well. Whoever makes you happy, I say go for it!
#26