My view of StopTech rotors and Centric Posi-Quiet pads

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  #31  
Old 04-22-2008 | 03:56 AM
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From: Brea, ca
Originally Posted by justjack
Alon-
I did ask for you when I called, I also mentioned this web-site.
I have spent a lot of money w/ Modbargains and have asked only 1 relatively simple question, " when can I expect my order?" If it was going to take 3 wks, 6 wks, 8 wks, somebody should have told tell me, 2 weeks ago. Wouldn't you agree? We wouldn't be having this conversation if they had.

I ordered these not only because I wanted them, but I need them as well. For all I know, my order could be on its way right now. I have no way of knowing, and that is the part I am having a problem with. Don't tell me what you think I want to hear, give me the truth, period. If you say the 21st, than it is the 21st. If you know it won't be until the 28th, and you tell me the 21st, WE have a problem.

I hate that I have become the proverbial "squeaky wheel". I do not require preferential treatment. I just want what I pay for. Mandy or Mike should have followed this up first thing Monday a.m. Again, we probably wouldn't be having this conversation if they had.

I am pretty certain that I will love everything when i get it. I'm sure it will perform as advertised, and I am also fairly certain that this will quickly become a fading memory. I am frustrated with the communication, and will keep that in mind in future dealings.
Jack, As I said before, I will figure out what went wrong in with the rest of the staff tomorrow morning, but I am not happy about the situation and the communication problems as well. This post was the first time I was aware there was even a problem, and I have already gone back and forth tonight with my brake supplier to see what the status of your order is. I was told that 10 business days are required for any special rotor treatments, such as cryo treating or drilling. PLEASE call the office tomorrow so we can talk about this and I can let you know exactly what is going on. I will NOT sit idle while a customer is unhappy, and will work with you until you get your parts, and are satisfied.

If you have any other questions or concerns, let me know tomorrow or send me an email to Alon@Modbargains.com.

Alon
 
  #32  
Old 04-22-2008 | 06:40 AM
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Richard, the one on the left. Is that the premium you were talking about? If so, that looks awesome!!!
 
  #33  
Old 04-22-2008 | 11:42 AM
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From: Nor-Cal,USA
Originally Posted by alomar
Richard, the one on the left. Is that the premium you were talking about? If so, that looks awesome!!!
There both the premium. One is a front and the other a rear. The rear is the darker one on the left not sure why they looked so different but once you instsll them and use them a few time they begin to look identical.
 
  #34  
Old 05-06-2008 | 07:32 PM
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From: Windy City
Talking Update

My rotors and pads came today, and if they perform half as good as they look, I will be a happy man. These things are sharp. Won't be able to install them until next week though, heading out of town.
Alon @ mod-bargains went out of his way to get things turned around, and because of that, I will do business with them again.
 




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