**** Cepek Tires.......Beware........

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Old 02-07-2009, 09:03 AM
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**** Cepek Tires.......Beware........

I just got my 305/55/20 **** Cepek Fun Country II tires mounted. They are awesome looking and very heavy, but one of the tires (according to the balance machine) is bad. After several attempts to get it close, the tire was mounted on the right rear, now I went from driving my 04' screw country Cadillac to riding in Apollo 13. I even adjusted the tire pressure and still not better. I called the company to get a replacement, but they are not covered. Basically, once you buy them their yours. My truck was driving great with my wore out Nittos. I've ran big tires all my life, including ground hawgs and buck shot mudders and never had a ride this bad. After getting it stuck in and broke off from Cepek, I read some reviews on the same tires and it appears I'm not the only one. Beware.........
 
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Old 02-07-2009, 09:16 AM
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For the price you pay for them, they should be immaculate.
 
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Old 02-07-2009, 09:28 AM
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The shop you bought them from won't replace it?
 
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Old 02-07-2009, 09:49 AM
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No, they called the warehouse and that's when we were told about the coverage or their lack of. I called Cepek and sent them an email and I was told when you buy them there your's. I'm still not done with them yet.
 
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Old 02-08-2009, 01:59 PM
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thats not right, they should replace it, its a brand new tire, it better balance. You could try roadforcing it
 
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Old 02-08-2009, 02:48 PM
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i would call and call and call. **** Cepek USED to be real popular back in the day, now they are almost unheard of. i would also call the BBB to and file a complaint, thats BS they won't stand behind them.
 
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Old 02-09-2009, 08:39 PM
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sounds like the tire may have broken belt which would be a manufacturing flaw which would just about have to be covered
 
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Old 02-09-2009, 08:58 PM
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My 325/60/18 FC II's I got a few months ago from 4wheelparts are good. I'd definately keep at it. Did you get on the phone yourself or someone at the shop told you what they said? I agree with the better business bureau action. Get them in on it also.
 
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Old 02-09-2009, 09:55 PM
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to the OP:

you need to call the better business bureau on their ***, thats bullsh*t

i hope you get it worked out, that sucks
 
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Old 02-10-2009, 03:45 PM
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Those tires are covered under manufactuere warranty for out of round within the first 2/32nds. They come with 20 new, so as long as you have 18 or more you can get it covered. Says so on the back of my Cepek standard limited warranty. Here is there website contact info, http://www.****cepek.com/contact.html email them and request a copy of the standard limited warranty info.
I work sales at a tire wholesaler that is nation wide, so dont blame the tires because your retailer is full of ****. If you mailordered it might be harder, but any reputable retailer should handle this for you. If you are mounting yourself and getting a lot of weight, make sure you are match mounting. Meaning highside of the tire (the little dot<< thats that it means) is opposite the valve hole. A lot of the time that helps with the balance.
But go back to your retailer and get your stuff handled and dont let them put you off.
Once your past 2/32nds your screwed for any ride disturbance,
 
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Old 02-11-2009, 03:07 AM
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My FC II's are great too, no probs and had them about 13mos. Keep after the retailer and **** Cepek and get BBB in on it like the others said, that a load a of ****, they shoud both be trying to get you a new tire. good luck




Theres another guy on here "NoLongerJeepin" that has them and hasn't had any probs either
 
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Old 02-11-2009, 10:32 PM
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i also have the same tires and have had them for about a 1.5 years and have had no problems. if it is a brand new tire they would have to replace it for you if it is a defect in the manufacturing.
 
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Old 02-13-2009, 12:34 AM
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let us know how it ends up mludi
 
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Old 02-17-2009, 09:37 AM
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Well, after almost 2 weeks, I finally spoke to a "real" person at DC. I was sent to the warranty dept. and told them my problem. After convincing them it was my tire, they were certain it was my wheel, they called the warehouse where I got them, and had one sent to the tire shop. I should get it tomorrow. Thanks for all your input.
 
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Old 02-17-2009, 10:05 AM
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I can't believe that they still won't recognize that its their fault. That is absolute crap in my opinion. At least they are trying something but it seems to me it'd be easier to just send a tire.
 


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