WTF Do I do? KMC Wheel issue!
#1
WTF Do I do? KMC Wheel issue!
I bought a set of 18" KMC Spy a few weeks ago from Discount Tire in South Bend, Indiana. When they were installing them, they noticed the center caps did not fit. They ordered me new ones which came in last week. They did not fit. They ordered a whole new set of wheels thinking that the holes may have been drilled wrong on the wheel. They came yesterday and found out that the center caps do not fit those as well. They called KMC direct today, and they told them to ask me if I wanted to choose a differnt wheel! Evidently they drilled all the wheels wrong or EVERY center cap was molded in the wrong offset. I am dumb founded right now. I don't even know what to tell them.
Thoughts please.
Thoughts please.
#2
Are they in the process of manufacturing new center caps for their screw up? Any chance to install the wheels and roll without them until they make new ones for a while?
I run KMC Hoss, and they are awesome.... One of my favorite KMC wheel that is not on many trucks is the Revolver... check them out.
I run KMC Hoss, and they are awesome.... One of my favorite KMC wheel that is not on many trucks is the Revolver... check them out.
#3
Are they in the process of manufacturing new center caps for their screw up? Any chance to install the wheels and roll without them until they make new ones for a while?
I run KMC Hoss, and they are awesome.... One of my favorite KMC wheel that is not on many trucks is the Revolver... check them out.
I run KMC Hoss, and they are awesome.... One of my favorite KMC wheel that is not on many trucks is the Revolver... check them out.
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ask them if when the new caps come in are you going to have to send those back? I assume not, so if thats the case Im sure there is a way to temporarily mount them.. and maybe some member have some ideas. also are you talking about the hex bolts that dont match up? or are you talking about how the in grooves on the cap dont match up with your lug nuts?
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#10
Get new/different wheels. If their process control is so bad they didn't capture this mistake. What else might be wrong with the wheels? It doesn't matter if this was improperly bored out centers (they don't drill those) or incorrectly sized molded plastic center caps. Those are pretty big mistakes.
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Lots of wheel companies right now are in the same boat.. After two months of looking and hearing the same things I bought used wheels and tires, lol!
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